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Extended Warranty FAQs

Extended Warranty FAQs

Frequently Asked Questions Regarding Extended Warranty Coverage

What does an extended warranty cover on a furnace or an air conditioner?

Typically, an extended warranty covers the failure of a part or component of the product due to the malfunction of the unit or one or more of its parts or components. The extended warranty is on the furnace, boiler, or air conditioner and not on accessory components not included as part of the equipment. Examples of accessory components:

  • Thermostats (not specifically covered)
  • Condensate pumps
  • Registers
  • Humidifiers
  • Ultra violet air purifiers
  • Filters
  • Air vents (boilers)
  • Backflow preventers (boilers)
  • Zone valves (boilers)
  • Pressure reducing valves (boilers)
  • Expansion tanks (boilers)

… any item not included in ‘box’…

Therefore, an extended warranty typically does NOT cover:

  1. Failure caused by lack of electrical power (external fuse or circuit breaker blown, switch turned off, meter failure etc.) or lack of natural gas (gas line shut-off, problem with meter, etc.). Why: The unit would have functioned correctly with power or fuel – not the fault of manufacturer.
  2. Failure caused by lack of maintenance (plugged filters, lack of cleaning, plugged condensate lines, dead batteries, etc.) Why: The manufacturer requires maintenance to be performed on the unit; maintenance related failures are excluded.
  3. Failure caused by exhaust or air intake vent blockage – failure caused by factor outside of manufacturer control.
  4. Failure caused by external component failure: includes all of the accessory components listed above, or failure of the distribution system (i.e. ductwork or piping).
  5. Failures caused by acts of God, natural disasters, abuse and anything acting upon the equipment beyond the control of the manufacturer.
  6. Loss of performance or aesthetics.

Some warranties require proof of equipment maintenance as required by the manufacturer. For more guidance, consult your warranty paperwork.

Maintenance agreement benefits are provided for the systems for which maintenance is provided.

  • An agreement that provides maintenance for the furnace only does not provide discounts for a cooling problem.
  • An agreement that provides maintenance for the air conditioner only does not provide discounts for a heating problem.
  • The same goes for other maintenance agreement products (coverage is extended only to the specific product(s) identified in the agreement)
What about furnace blower failures in a no cooling situation? Cross-over situations require that both furnace and air conditioner maintenance be performed in order to be eligible for benefits.

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Fix My AC & Heating
    21586 N Interstate 35 Ste. 101
Schertz, TX 78132
   210.912.0999
 
Hours of Operation
 
    Monday | 24 hours
  Tuesday | 24 hours
  Wednesday | 24 hours
  Thursday | 24 hours
  Friday | 24 hours
  Saturday | 24 hours
  Sunday | 5:00am - 2:00pm
    Monday - Friday | 24 hours
 
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For AC service in San Antonio  TX, we accept most major credit cards.
 
 
We accept cash for Ductless Air Conditioning repair service provided in New Braunfels  TX.
We accept check for Air Conditioner repair service provided in Bulverde  TX.
 
For Ductless Air Conditioning service in Bulverde  TX, we accept most major credit cards.
We accept cash for Air Conditioner repair service provided in San Antonio  TX.
We accept check for AC repair service provided in New Braunfels  TX.
We accept all major credit cards, cash, and personal or business checks. We also offer financing options.
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Email us any questions about our Ductless Air Conditioning repair service in New Braunfels  TX
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Home   |   Email Us   |   Maintenance
Guarantees   |   Employment   |   Reviews   |   Search
Like us on facebook for more info on our AC repair service in San Antonio  TX
See what your neighbors think about our Ductless Air Conditioning service in Bulverde  TX on Google Reviews.
Email us any questions about our Ductless Air Conditioning repair service in New Braunfels  TX
Read what your neighbors say about the AC repair or installation we performed near San Antonio  TX on Yelp!